Banking & Finance

Data Capture

Quality Data Capture solution for OCR, ICR, OMR and other kinds of data processing.

While some banks and financial institutions have already started adopting e-payments, some are still relying on paper documentations. Our solution is designed to help organizations quickly digitise their documentations via quality scanning and data capture technologies. We help you accurately extract information from all sources, e.g. PDFs, paper forms, invoices, charts, images, barcodes etc., and allow you to efficiently handle your digital documents.

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Data Archiving

Archive your documents securely with our SAP certified enterprise content management solution.

Looking for a document management system with archiving? Our solution is designed to help improve document management for any organization. Documents such as reports and analysis, purchase orders and invoices, agreements and policies, and etc. will be kept in an organized, centralized digital compartment for fast retrieval. By implementing the solution, you will be able to capture, store, edit and disseminate them electronically to specific locations, thus enhancing productivity.

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Electronic Form

Enterprise e-form solution to help you reduce business costs and increase efficiency.

Digital banking has become the new norm in the banking and finance industry, as many banks and financial institutions are already offering omni channel banking experience for their customers. Our electronic form solution can help you create various types of forms that can easily be integrated into your banking systems, such as for opening a bank account, applying for credit cards, loans, mortgages and etc. This e-form solution gives you the freedom to create custom-built forms using special features such as camera capture, voice recording, digital signature and more, on top of text and check boxes.

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Customer Experience Management

Effectively manage customer requests to improving customer service and increase customer satisfaction.

Quickly attending to customers' requests, complaints and feedback is important to maintain customer satisfaction and continue being the top-of-mind brand for those customers. Our solution helps you better manage customer interactions by classifying them into categories, automatically routing them to the right person-in-charge, and sending alerts or escalation if cases are not resolved within a certain time frame.

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Contract Management

Manage your contracts securely and efficiently.

A contract management is a critical component in any insurance company. Not only to maintain full coverage throughout the term of the clients’ contract, but also to provide full protection and security for agents and business owners. Our contract management solution supports the complete life-cycle of a contract, from contract creation and acquisition to contract provision and termination. Our reliable solution will help to ensure all the contracts are well-organized and can easily be located when needed.

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Case Management

Workflow automation solution to help you better manage cases and escalations.

Our case management solution is meant to help your financial institutions improve on its overall productivity via enhanced problem-solving approach. Managing operations in banks and financial institutions often involves a lot of complaints, feedbacks and queries. We can help you compile all of these and classify them into separate identifiable cases before transferring them to the person-in-charge. Essentially, this will speed up the process of solving any urgent issues.

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Sponsorship Management

Increase efficiency and automate your sponsorship granting processes.

Many organizations in the banking industry have organized their own sponsorship programs as part of their CSR or marketing initiatives, such as financial sponsorship for events, NGOs and start-ups. Requests for sponsorship can be overwhelming and consumes a lot of time to shortlist and get approvals. Our solution covers the process of managing sponsorship from retrieving and evaluating sponsorship requests to shortlisting eligible applicants and awarding them the sponsorships. And is designed to reduce manual labour and enable easier and faster confirmation of sponsorship requests.

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Invoice Processing

Fast & accurate invoice capture and archival.

Having an efficient and reliable billing system is crucial especially in the front-facing banking industry. Our solution can help you digitise your invoices, purchase orders, subscription billings and other accounts payable and receivable documents, then convert them into digital records that are easy to process. This saves your cost on manual labour by eliminating manual indexing of these documents, and reduces human errors from manual data entry.

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Enterprise Performance Management (EPM)

Business intelligence solution to ease financial planning, data mining and other analysis activities.

Banks and financial institutions with effective EPM systems have reported an increase in their productivity as they are able to accurately analyze the data in hand. Various types of data can be collected from business operations and customers purchasing patterns, allowing for better budgeting and forecasting. Our EPM solution allows you to effectively analyze data collected from multiple sources and report information in meaningful formats, providing better visibility and planning capabilities to help you achieve your goals.

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People-Centric Data Security

Prevent data leakage with this people centric data security solution.

Data breaches within the banking and finance industry have increased exponentially in the last few years, from hackers and cyber-attacks to internal leaks. These can be detrimental to businesses because information such as financial news, speculation of stock prices and so forth may be leaked to the market. Our people centric data security solution is designed to help organizations prevent data leakage, manage their data security and policy, and educate their employees on different aspects of data protection. With our solution, you can monitor user behaviors and have total control over the movement and management of data across all digital platforms in your organization.

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XML Publishing Solution

End-to-end XML publishing system for easier and faster XML processing.

Even in the banking and finance industry, many still lack strategic approach to XML. Our XML publishing solution can easily automate the composition and pagination of your XML data. By utilising a pre-defined XML formatting, you will be able to generate an emphasized, clear, compatible content with ease. This saves them a lot of trouble of having to go through the same process repeatedly in different stages in a publication process. The processed XML content can then be exported, imported, or simply moved to any desired location. In turn, your publication line will be able to reduce management cost, produce quality contents and increase the production output.

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Translation Management

End-to-end XML publishing system for easier and faster XML processing.

The ability to deliver accurate and consistent translated products to the local markets, brings great value to banks and financial institutions at the international level. Our centralized translation management solution has a terminology database, to allow for a quick translation while maintaining consistency over all previously used terms. The solution also comes with collaborative tools to effectively support project collaborations between bank managers, writers, etc. They will be able to instantly assign tasks, send out notes, track progress and more.

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Electronic Advertising Delivery Services via EADSworld

Validate and deliver quality advertising material efficiently.

Thinking of advertising your services on newspapers or magazines? Skip all the last-minute printing issues with the press and deliver your ads via EADSworld. Our service helps you validate, pre-flight and post-flight your ad to identify and fix printing issues such as corrupted images and fonts, imbalance ink weight and color spaces, convert RGB to CMYK color output and more with just two easy steps.

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